The World's Best Customer Service Agent

Groundbreaking AI that autonomously resolves inquiries end-to-end. Designed for incredible DTC e-commerce customer support.

The World's Best Customer Service Agent

Groundbreaking AI that autonomously resolves inquiries end-to-end. Designed for incredible DTC e-commerce customer support.

The World's Best Customer Service Agent

Groundbreaking AI that autonomously resolves inquiries end-to-end. Designed for incredible DTC e-commerce customer support.

Built by Researchers From

Purpose Built AI

Service Better Than Humanly Possible

Service Better Than Humanly Possible

AI Takes Action

Intuitively performs the same actions as a human agent (returns, refunds, etc) out of the box, no workflow mapping!

Stunning Quality

Trained to handle complex and ambiguous problems. Abstract's AI outperforms even the best human agents.

Your Brand's Voice

Empathetic, conversational, and customizable to express your brand voice. It's service quality is better than humanly possible.

Abstract Takes Action

AI that doesn't just respond to customers, but integrates with your backend and takes actions to autonomously resolve problems end-to-end. For sensitive issues (like payment disputes), Abstract can optionally defer to your human team for follow-up.

Expert on Your Brand

Abstract crafts a unique and authentic response to every customer message, adhering to your brand's distinct voice. Our AI seamlessly becomes an expert on your brand by learning from your website, old support tickets, and any training materials you share.

Getting Started

1. Share your info

Simply share your website and knowledge base URLs and we'll handle the rest. For actions like returns, we'll integrate seamlessly with your CRM.

2. AI Learns your brand

Our AI seamlessly absorbs and understands your brand's unique voice and policies, transforming into a knowledgeable support agent in minutes.

3. Ready for action

Let customers engage with support. Abstract's AI works in the background, and effortlessly tracks all interactions in our intuitive dashboard

Built For Commerce

Integrates With Your Tech Stack
Integrates With Your Tech Stack

We've built Abstract to plug into the tools you already use. Think of it like a superpowered agent getting added to your team!

We've built Abstract to plug into the tools you already use. Think of it like a superpowered agent getting added to your team!

We've built Abstract to plug into the tools you already use. Think of it like a superpowered agent getting added to your team!

FAQ

How much configuration is needed?

What types of companies is this for?

What messages does Abstract respond to?

Can Abstract respond to my emails, too?

What actions can Abstract take?

Get early access to Abstract

Start offering support better than humanly possible

Made with ✨ by Abstract AI in SF 🌁